Ground Handling Services
- Cargo aircraft handling at DXB, DWC, and AUH airports
- Coordination with airport authorities and customs
- 24/7 operations for freighters and charter flights
- Integrated service with air freight and charter divisions
Air Cargo Global provides full ground handling services for cargo flights across the UAE, including key airports DXB, DWC, AUH, and SHJ (Sharjah).
Beyond the UAE, we support cargo operations at major international hubs such as KRW (Turkmenistan), Budapest (Hungary), Almaty (Kazakhstan), Saigon and Hanoi (Vietnam), Riyadh and Dammam (Saudi Arabia).
From aircraft arrival to cargo release, we manage ramp handling, customs clearance, and documentation, ensuring compliance with airport and aviation regulations.
Ground handling services can be arranged worldwide upon request through our global partner network.
Airports Covered
| Airport | Code | Type | Services Available |
|---|---|---|---|
| Dubai International Airport | DXB | Commercial / Freighter | Ramp, warehouse, customs |
| Al Maktoum International Airport | DWC | Dedicated freighter hub | Full cargo handling & transshipment |
| Abu Dhabi International Airport | AUH | Government / Charter operations | Handling for charter & relief flights |
* Ground operations are available 24/7, with pre-arranged handling slots for scheduled and ad-hoc flights.
Equipment & Safety Standards
We operate under strict ICAO and IATA AHM guidelines for aircraft ground handling. Equipment fleet includes:
- Tugs, dollies, and forklifts
- High-loaders for B747
- PPE and ramp safety systems
- GSE with scheduled maintenance
- Main-deck and lower-deck loaders
All staff undergo ramp safety and DGR handling training in compliance with UAE CAA and airport safety protocols.
Ground Handling Services UAE
- Our ground handling division supports all aircraft types — from narrow-body freighters to B747 and AN-124.
- Services cover arrival, offload, loading supervision, warehousing, and documentation under UAE Civil Aviation Authority standards.
- We operate in close coordination with airport handling agents and customs authorities to minimize aircraft turnaround time.
Core Handling Operations
Each handling event follows a defined workflow with milestone tracking (ATA, ATA+Offload, Release, Departure).
Documentation & Customs Coordination
Our documentation desk manages export and import procedures:
Cargo clearance can be combined with first-mile / last-mile transport, ensuring seamless connection to air freight or charter services.
Example Operations
| Flight Type | Aircraft | Cargo Type | Turnaround | Location |
|---|---|---|---|---|
| Scheduled freighter | B747-8F | General cargo | 2 h 45 min | DWC |
| Charter flight | A330F | Industrial machinery | 3 h 15 min | AUH |
| AOG shipment | B737F | Aircraft parts | 1 h 40 min | DXB |
| Humanitarian charter | B767F | Relief supplies | 2 h 00 min | DWC |
Frequently Asked Questions
Operations are performed in coordination with certified airport handling partners under UAE CAA regulations.
From B737 to B747/AN-124; wide-body and narrow-body freighters, charter aircraft, and special operations.
Yes — documentation and local delivery can be integrated within one workflow.
Yes — ground handling at DWC and AUH includes slots for relief and diplomatic operations.
Contacts